Privacy notice

Draft for business and legal review before production.

Information used for a lead

OneCall collects the contact details, property location, service, and description needed to verify and route a lead. If matching market routing is enabled, those details are shared with up to three eligible vendors so they can contact the manager directly.

Email verification and consent

A one-time email code verifies the manager's address before routing. Service-routing consent is required and recorded with its disclosure version and timestamp. Optional marketing consent is separate, unchecked by default, and is not required to submit a lead.

Privacy and retention

Vendor identities and network data are restricted to authorized operations staff. Lead and consent records are retained under a policy that is still being finalized. The final production privacy notice will describe approved retention periods and contact details.

Contact

Support contact details will be published before launch.